At Pummba we are committed to protecting the privacy and security of our customers. 

We treat your data as we would like ours to be treated on any of the websites we visit, with respect and honesty. That is why we will always be clear and transparent with you, we will inform you about what data we are obtaining and what we will do with that information. And, of course, if you have any questions you can always contact us by sending an email to hola@pummba.com 

And now yes, to the mess.

In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you of the following:

Data controller and contact information


Social denomination

NUBBA SPACES, SL (“ Pummba ” or “we”)

Address

C/Llauder, 7 1st 3rd

08003 BARCELONA

NIF

B67834101

Phone

+34 900670182

E-mail

hello@pummba.com


Origin and categories of data

  1. We will process the data that you provide us through the “registration”, “purchase” and “contact” forms, as well as through other means related to the use or services offered on the Web Platform, such as, for example, opinions. or satisfaction surveys. This data generally includes the name, surname, postal address, telephone number, email, password, as well as any other information that you provide us in the comments section of the form. If you ask us for an invoice, we will also ask for your identity document and the appropriate information to prepare it.
  2. We may also process other personal data that you have provided us or that has been generated during our communications or provision of services.
  3. On the other hand, we also collect data through cookies. If you want you can see all the information about these cookies in our Cookies Policy .
  4. Finally, keep in mind that by giving us your data, you guarantee its veracity and accuracy. Therefore, you will be responsible for any false or inaccurate statements you make, as well as any damages caused to Pummba or third parties as a result of these.

For what purpose we collect your data

We collect your data to:

  • Provide you with the services you request from us (eg, sale of a product) and/or respond to your requests for information.
  • Process payments and send you the products you purchase using our own means or through third parties.
  • We will process your data to meet our legal obligations (tax, accounting, money laundering, etc.), as well as to meet your rights (eg, guarantees or refunds).
  • Send you electronic commercial communications and newsletters. You may object at any time by sending us an email to hola@pummba.com or by following the instructions contained in each communication.
  • Send you satisfaction surveys about our products, sales process, transportation, deliveries, etc.
  • Carry out data analysis (they will not identify any person) of navigation on our Web Platform according to information obtained with the use of cookies.
  • Show you advertising while browsing through the use of cookies based on your preferences, as well as based on the interactions you make on social networks through our Web Platform. Where appropriate, the corresponding social networks may process your data in accordance with their privacy policies.

User Responsibility

By providing us with your data through electronic channels, you guarantee that you are of legal age and that the data provided to Pummba is true, accurate, complete and updated. For these purposes, you must be responsible for the veracity of the data communicated and keep said information conveniently updated so that it responds to your real situation, making you responsible for any false and inaccurate data that you may provide, as well as for damages, direct or indirect, that could arise.

 How long is your data kept?

Only what is necessary. We will retain your data for the time strictly necessary to fulfill the purposes for which it is being processed.

In general, we will keep your data as long as our commercial relationship is in force in order to manage it correctly and send you commercial information that is of interest to you. However, if we observe a prolonged period of inactivity, we will proceed to delete your data to the extent that the processing is no longer appropriate, relevant and necessary for the purposes intended for the processing. This rule will apply unless you ask us to delete your data.

Once the processing of your data is no longer adequate, relevant and limited to what is necessary for the purposes for which it is processed, we will keep your data duly blocked and only to address potential liabilities, as required by regulations.

Finally, we inform you that we will take all reasonable measures to ensure that your data is rectified or deleted when it is inaccurate.

Who do we share your data with and why?

  1. As a general rule, we will not communicate your data to third parties. However, in certain cases we will need to communicate your data to:
  • Suppliers: Those suppliers who require such access to provide us with their services will have access to your personal data, such as managers, IT professionals or cloud or hosting providers (for example, Shopify), CRM providers, partners, logistics companies or postal services. , telecommunications providers, payment gateways, financial institutions or accounting advisors. These third parties will act as our (sub)processors and will have appropriate safeguards in place to protect your personal information including the corresponding processing contract in accordance with Art. 28 GDPR.
  • Transportation: Depending on the shipping method and special service required, these third parties involved in the service will act as data controllers.
  • Financial entities: Depending on the form of payment and financial service required (financing, deferrals, etc.), these third parties involved in the service will act as data controllers.
  • Others: We will share your personal data with third parties if required to do so by a regulation, by an administrative or judicial authority or for the good purpose of public interest or order, such as to comply with anti-money laundering and anti-money laundering regulations. against terrorism, tax obligations or Social Security.
  1. Finally, please note that we may also share your information if we believe that it is reasonably necessary to enforce the conditions and policies of the Web Platform or to protect our operations or Users. Additionally, in the event of a business restructuring, merger, spin-off or sale, we may transfer all of your personal information to the third party resulting from such transaction.

International transfers

Some of our providers may have their servers outside the European Economic Area (EEA).

Thus, and in compliance with article 34 point 5 of the LOPD and 66.2 of the RLOPD, we inform you that in the event that the data provided by you is transferred or stored outside the ‌ European Economic Area (EEA), you will be expressly accepting the necessary transfer of international data to the international servers of said providers, the sole purpose being the storage of the data on the servers, and only what is strictly necessary to be able to provide you with the service.

For informational purposes, and without excluding those not listed here, some of the Pummba providers with international servers are Shopify, Google, PayPal, Apple Pay or Amazon Pay. In any case, all international transfers will be made on the basis of Standard Contractual Clauses (CCT), after evaluating the circumstances of the transfers and the complementary measures that we will apply, as well as the guarantees that we will require from these suppliers to guarantee an adequate level. protection of the transferred data.

Know your rights

Your information is yours alone. And as such, you have many rights related to your personal information, as provided for in the General Data Protection Regulation (RGPD) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights:

  • The right to access your data to know what personal data concerning you we are processing.
  • The right to rectify or delete: in certain circumstances, you have the right to rectify inaccurate personal data that concerns you that is subject to processing by us or even request its deletion.
  • The right to request a limitation: in certain circumstances, you will have the right to request that we limit the processing of your data.
  • The right to portability: in certain circumstances, you will have the right to receive the personal data that concerns you, and that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another data controller.
  • The right to object: in certain circumstances and for reasons related to your particular situation, you will have the right to oppose the processing of your data in which case, we would stop processing it except for compelling legitimate reasons or for the exercise or defense of possible claims. At any time, you can object to receiving commercial communications.
  • The right to complain: at any time you can complain to the competent supervisory authority according to your place of residence. In the case of Spain, the Spanish Data Protection Agency (AEPD). In any case, before initiating any claim, you can contact us via email ( hola@pummba.com ) in order to try to resolve any discrepancy or controversy amicably.

How can you exercise your rights?

If you want to exercise your rights, file a complaint, or if you simply have any questions, do not hesitate and contact us by email hola@pummba.com

These rights are characterized by the following:

  • Its exercise is free of charge, unless the requests are manifestly unfounded or excessive (e.g. repetitive nature), in which case Pummba may charge a fee proportional to the administrative costs incurred or refuse to act.
  • You can exercise your rights directly or through your legal or voluntary representative.
  • We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline can be extended by another two months.
  • We have the obligation to inform you about the means to exercise these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason of choosing another means. If the request is submitted by electronic means, the information will be provided by these means when possible, unless you ask us to do otherwise.
  • If Pummba does not process the request, it will inform you, within one month at the latest, of the reasons for its failure to act and the possibility of complaining to a Control Authority.

In order to facilitate this exercise, we provide you with links to the application form for each of the rights:

Form exercising the right of access

Form for exercising the right of rectification

Form for exercising the right of opposition

Form for exercising the right to erasure (right “to be forgotten”)

Form for exercising the right to limit processing

Right to portability exercise form

Exercise form not to be subject to automated individual decisions

To exercise your rights Pummba puts at your disposal the following means:

  1. By written and signed request addressed to NUBBA SPACES, SL, C/Llauder, 7 1º 3ª 08003 BARCELONA Ref. Exercise of LOPD Rights.
  2. Sending a scanned and signed form to the email address hola@pummba.com indicating in the subject Exercise of LOPD Rights.

In both cases, you must prove your identity by attaching a photocopy or, where applicable, a scanned copy, of your DNI or equivalent document to be able to verify that we only respond to the interested party or their legal representative, and in this case you must provide a document accrediting the representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you can file a claim with the national control authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, for these purposes. 6 – 28001 Madrid.

In what period will we respond to you?

We will respond to your requests as soon as possible and, in any case, within one month. If this is not the case, we ask for your understanding and that you contact us again so that we can resolve any possible technical error that may have prevented us from responding on time.

Modification of the privacy policy

From time to time we may make changes to this page to reflect how we process your data.

If we make any significant changes, we will clarify it on this website, or by any other means of contact such as email.

Does Pompba use cookies?

Yeah! Cookies help us offer you a more personalized experience on our Web Platform.

That said, as this is an important and extensive topic, we have prepared a Cookies Policy in which you will find everything about them, so that you have all the information you want if you want to know more about this topic.

Contact us for any questions

If you have any questions or comments about our privacy policy, want us to stop using your information, want to exercise any of the rights indicated above or have any complaints, please do not hesitate to contact us, we will be happy to answer all your questions .

You can contact us by sending us an email to hola@pummba.com